HOW DO I KNOW WHICH SIZE TO ORDER?
Each product lists the approximate chest measurement for each dress size however all our dresses are handmade here on the Mornington Peninsula, Australia and we are able to customise each garment to the required dress size and length. So if your flower girl/bridesmaid is in between sizes this is not a problem at all. When placing an order, you will have to select from the dress sizes available; please select the size that best corresponds to the child’s general dress size.
We have provided instructions on how to take the measurements. Once you have measured your flower girl/bridesmaid, please put these measurements in the ORDER NOTES section of your order. These measurements will then be used to make a perfectly fitted dress.
Measurements required are chest, waist and from the top of the shoulder to the required length. If measurements are not provided. Standard sizing will be made.
Wrap the tape measure under the armpits, around the fullest part of their chest.
The tape measure should be snug. Not so tight that it constricts breathing, but not so loose that the tape measure slides down.
Ask them not to puff out or flex their chest but to just stand normally.
ORDER TO DELIVERY
Each piece from the Luv Evie collection is personally handmade from my home studio on the Mornington Peninsula, Australia ensuring a high quality garment. Each dress is lovingly brought to life, quality controlled and then beautifully packaged to be sent to you.
My aim has always been to provide customers with confidence that they are receiving a fast and easy service of hand crafted flower girl/bridesmaid dresses that can be worn with comfort and be worn again, are timeless, are of a high quality and don’t forget, cute!!
It is so important to me that your online shopping experience be a pleasant one and I am always here to help if you have any questions. Just send me an email or shoot me a message on Instagram @luveviechildrenswear
DELIVERY COST AND TIME
Luv Evie ships Australia wide; $10.00 with full tracking. Please allow 4-5 business days for delivery with Australia Post. Please contact me direct if you require express delivery.
MAKING THE DRESSES
One of the unique features of Luv Evie is that I personally hand make each dress from my studio on the Mornington Peninsula rather than having them made overseas. This gives me complete control over the quality of fabric I use, I know they are ethically made and I can ensure that the final product will be of the highest quality and are even more beautiful in real life.
HOW LONG DOES IT TAKE TO MAKE A DRESS?
Once your order has been placed and measurements provided (if applicable), please allow up to 2 weeks for the garment to be completed. If you require something urgently, please contact me at email@example.com.
CAN I REQUEST TO CUSTOMISE OR ALTER ANY OF THE DRESSES?
Absolutely! If you are after a different colour, or would like the dress shorter or longer, would like long sleeves, short sleeves, no sleeves, please let me know and we can work together to ensure you receive a dress that is completely perfect for the occasion.
CAN YOU SEND A FABRIC SAMPLE?
Absolutely! If you are having trouble deciding on a colour or would just like to see the shade of colour in real life, I am more than happy to send a complimentary fabric sample.
DO YOU HAVE ANY STOCKISTS?
No. We do however showcase the entire range at The Wedding Depot in Bon Beach, Victoria. Please contact me to arrange a time if you would like to view the dresses.
RETURNS AND EXCHANGES
I gladly accept returns and exchanges so long as you contact me within 3 days of delivery and ship items back within 7 days of delivery. Cancellations of your order may be made so long as the request for cancellation is made before the item has shipped.
Custom or personalised items can not be returned or exchanged.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order. It is extremely important to me that you are thrilled with your dresses and I will do my absolute best to rectify any problems that occur. I am a human being with feelings and I take great pride and care in each and every dress that is lovingly made with my own hands.